Refund policy

Shop Policy – Pre-Loved Bags 

Our bags are in pre-Loved Condition – Bags may show gentle signs of wear; photos reflect actual condition. Authenticity is guaranteed – our bags are sourced from Japan which has a trusted resale market. With Japan's strict anti-counterfeit laws and our AACD-certified sources, you can shop confidently knowing every piece is 100% authentic. (COA available for purchase).

All flaws are shown in photos; colors may vary slightly by screen.

Final Sale – All items are sold AS IS with no returns, refunds, or exchanges.

Note for Buyers – If you’re looking for flawless, brand-new condition, second-hand bags may not be the best fit. Each one is loved, unique, and carries a little history.